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According to EMC Corporation’s 2013 IT Trust Curve Global Study, 45% of senior executives lack confidence in their data protection, security, and IT availability. In the same study, a whopping 61% of respondents reported suffering from unplanned downtime, data losses, and security breaches over the past year.

This study highlights how many businesses don’t give much thought to their backup solutions until it’s too late. In the digital age, it’s more and more difficult for businesses to operate without access to their data, and any loss of information could have catastrophic effects on personnel productivity and the bottom line.

In response, companies are turning to much more robust systems with quicker recovery times when access is lost. Understand how well your business is protected by asking these five key questions:

1. How quickly can lost data be restored from backup?

Restore time equates to downtime, which can negatively impact your company’s bottom line. Your backup solution should restore data in a time frame that meets or exceeds your business requirements.

2. Does your company have a low tolerance to longer “data access outages” and/or would you like to minimize the time your company may be without its data?

Consider a solution that offers “image level” as opposed to “file-level” backups. A file-level solution ensures that files are safe, but in the event of a disaster or critical outage, servers may have to be built from scratch. This can add days or weeks to recovery time. An image-level solution  allows technicians to restore systems in their entirety (including the operating system) to new hardware. Not only does this reduce recovery time, but it reduces labour costs significantly.

3. Does the solution have a provision for offsite storage of backups?

Not even the best on-site solutions will be of any use in the event of a fire or other disaster that destroys both source data and backup copies. Make sure you have offsite copies of backups.

4. Is the backup solution automated or manual?

Many backup solutions require manual processes such as changing tapes or rotating external hard drives. When the individual responsible for this process is away from the office or simply forgets to perform their task, the backup is compromised.  Ensure your solution is as automated as possible.

5. Are there any gaps in your backup solution?

Some companies have so much data that a complete backup isn’t possible with their outdated solution. For example, if a company is using tapes, the tapes may not be large enough or may require too much time to backup all the data. Solutions or configurations that are not backing up an entire server may be missing important or critical data. Other solutions that only backup once a day or once every few days expose companies to high-cost risks due to even minor system failures or accidental deletions.

As for SysGen, we use Datto in our own operations and highly recommend it to our clients. Here’s how it works:


Want to learn more? Check out our white paper (information courtesy of Datto), which compares traditional backups with intelligent business continuity.

Find SysGen’s IT support and managed IT services in Calgary, Edmonton, Red Deer and Vernon. Learn more about SysGen’s cloud offering, cybersecurity services and technology consulting.  Contact us.