The IT struggle is real.
…but we’re about to change that in a big way.
It’s time for IT clients can count on. Reliable systems, predictable response times and proactive technology management.
We’re not saying you’ll never have a computer problem or technical issue ever again. What we are saying is that we’ll do everything in our power to prevent it, and when it does happen, we’ll handle it, and we’ll handle it fast.
Delivering an IT Experience that pays continuous returns means
that we play a variety of roles in our clients’ success.
The stories below describe just a few of the ways SysGen has made a tangible difference.
Commissionaires IT Reboot
Before engaging SysGen, Commissionaires had an IT Manager who managed the organization’s increasingly complex IT environment. After working with SysGen, Commissionaires experienced:
- An improved and more efficient user experience.
- Updated IT infrastructure and the implementation of backups and cybersecurity.
- Better service with the added benefit of access to a CIO and strategic IT services for the same cost as an in-house IT Manager.
In the 16 years I’ve worked with the ACA, our organization’s relationship with the IT department is the best it’s ever been. With SysGen, you get one-on-one personal relationships, as well as access to specialized technical knowledge as needed, without having this full-time resource on staff.
Kelly Hudson, BBA CGA CPAFinance and IT Manager – Alberta Conservation Association (ACA)
As a commission-based organization, our brokers can’t afford any downtime. Immediate resolution of technology issues is a necessity. SysGen is highly responsive and always goes that extra mile to ensure our technology is tailored to fit our business needs.
Sheliza DharshiOperations Manager – Avison Young
SysGen’s senior team of technical experts recognized how our IT requirements could meet business objectives and elevated our infrastructure with virtualization and the cloud to better manage costs and maintenance.
Wendy Ching, CMADirector of Finance – Canterbury Foundation
From start to finish SysGen was very professional and I can honestly say they didn’t disappoint. In fact, I can say without reservation that they exceeded my expectations with regards to their detail and overall expertise.
Dave DarbelDirector, IT & Business Technology – Chatters
In a medium-sized company, it’s tempting to have a feeling of pride that ‘we should have our own IT department.’ But, we’re not big enough to have a CIO. With SysGen, you access a CIO as needed. These individuals apply themselves to unique situations, whether it’s strategic planning or specialized technology.
Steve Gagnon, MEng, CEO – Commissionaires
We decided to switch to SysGen from an in-house IT Manager due to the depth and breadth of the SysGen team. Not only are our routine IT needs served by a familiar, assigned technician, but the larger SysGen team looks at our IT infrastructure strategically so that our technology grows with our business goals.
Dave Hardy, MBAPresident & CEO – Orange Theory
Our internal IT department was being eclipsed by our growth so we looked to outside managed service providers for support. We work with SysGen because of the knowledge of the staff, the quick relationships that we’ve formed and the level of comfort we have.
Derek LookDirector of Business Services – Rabbit Hill Snow Resort
We receive reliable and consistent IT and SysGen’s onsite technicians are top notch. They take an organized and strategic approach to the way our IT environment operates and provide recommendations on how to improve our IT systems with innovative technologies.
April ShellyExecutive Administrator – Iridium Risk
What stands out about SysGen is that they have tailored an IT service specifically for us and the needs of our organization. Being a consulate, data confidentiality is extremely important for our operations and there are many security factors to consider.