Cloud Managed Services

Cloud Managed Services

SysGen’s Cloud Management Services provide everything you need for your cloud infrastructure.

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Cloud solutions have changed the way we conduct business and our lives. Today, 94% of all enterprises use cloud solutions to store their data. In 2020, the global cloud solutions market was valued at $371.4 billion, and it’s estimated to rise to $832.1 billion by 2025. While most of the world is familiar with how it works, some business owners need assistance from cloud solution experts when it comes to governing and optimizing the cloud for business.

Let’s explore why businesses can benefit from cloud computing managed service providers, and how SysGen is more than up to the task.

What are Cloud Managed Services?

Cloud managed services is the management and control of a cloud platform, including migration, maintenance, and optimization. Using cloud managed services ensures that cloud resources run efficiently. Engaging cloud solutions experts ensure data and information are protected and stored optimally for business operations. Instead of making manual backup efforts, a cloud-managed service will automate backups, so you’ll never have to worry about losing data when your computer crashes. Cloud solutions experts verify that the storage for your business expands and retracts to fit the amount of data required, ensuring that your costs are adequately managed. Best of all, your cloud providers will ensure that you and your employees can access your data anytime, anywhere, whether in the comfort of your office or at home.

Why do I Need a Managed Cloud Solution?

Cloud managed services can alleviate pain points when it comes to storing data. Unfortunately, realizing the true value of cloud solutions can be challenging if not managed properly due to bad cost management, misconfigurations, and limited IT resources. Understanding both your business and cloud solution challenges can help you find the right provider for your business’ needs. 

Cost Management

One of the critical concerns for business owners is cost management. Annual costs of hardware and infrastructure upgrades for onsite servers are at an all-time high, and employees must be sourced to perform manual backups to protect company data. If a business does not truly require on-premise servers, this option can be costly for the business.

Cloud services can also be costly if not managed properly. For example, cloud providers charge based on the amount of data used. If data is not being stored and managed properly due to a lack of data governance, this can result in unnecessary costs because of data that doesn’t provide value for the organization. Additionally, challenges can exist when an understanding of complex cloud provider billing and accurate budget forecasts are lacking. Cloud managed services can ensure that your billing is forecasted and budgeted accurately, and that your spending is in alignment with your data goals.

Security & Privacy

Security is paramount for your organization’s most valuable asset: data. However, in-house security knowledge and expertise can be challenging to find and costly. Recruiting and retaining skilled security professionals can be competitive and expensive. And, with the security landscape continually evolving, it can be challenging to keep up with trends. 

With on-premise servers, there is the concern that a server can crash or something could physically impact access to the information stored (such as a fire, natural disaster, or theft). From a cloud perspective, best practices evolve as hackers become more sophisticated, so ensuring that your environments are protected from both an offensive and defensive position is important. Tightly controlling data access can be integral to the future success of your organization, not to mention the safeguarding of data privacy.

Cloud Governance

Cloud governance ensures that standard policies are implemented and enforced to ensure compliance and stability across the organization. Without governance, confidential data can be accidentally stored in folders that others have access to. These folders can be misplaced, and backups might not happen as consistently as is normally required for a business to run optimally. 

Dedication to cloud governance requires the development of a plan and parameters to follow, as well as consistent enforcement to ensure employees understand how data is to be stored. Otherwise, an ad-hoc chaotic file system can crop up, creating data issues in the long term. Ensuring cloud governance is implemented also confirms that best practices for security are followed. That way, data does not become compromised in a worst-case scenario.

What Are the Benefits of Cloud Managed Services?

Cloud managed services provide a range of benefits for businesses, such as an increase in productivity, seamless collaboration, data protection, cost savings, governance, and strategy. The right team of cloud solutions experts can help scale, analyze, govern, and optimize cloud solutions for your business to reach its goals. Here are several key benefits:

Optimize Cloud Costs

When your business is using the cloud, it can align with your budget and organizational goals. With dedicated resources that monitor cloud usage and costs, your organization can actively adjust behavior and spending when made aware of ongoing trends and forecasting.

Ongoing Cloud Monitoring and Management

Monitor applications and infrastructure for performance and availability as well as security events and patching. Ensuring cloud environments are secure requires a commitment to patching and following security best practices. Engaging a cloud managed services provider ensures these are updated consistently. 

Rely on Ongoing Cloud Technical Support

Work with your dedicated Technical Account Executive on any cloud issues that your business may be experiencing. Should the issue require escalation, a team of cloud experts are on hand who have been trained in the solution that your business is using to ensure optimal uptime. Searching for specialists is not required because they are all on hand for whatever your business needs.

Standardize and Orchestrate Across Different Cloud Services

The reality is that businesses operate across multiple cloud environments. Some examples include SharePoint, OneDrive, Azure, AWS, Google Drive, Slack, and others. By standardizing how the various clouds interact with each other and how and where files are stored, your company is set up for success as it becomes more and more embedded with each cloud service. The services and how you use them will evolve over time, and you’ll remain on track with the help of cloud use optimization.

Use Automation to Strengthen Cloud Governance

Automation is a great tool to use across cloud environments to monitor usage, costs, operations, security, and compliance. Alerts can be set up to notify when storage is unsecured, networks are misconfigured, or cost anomalies have occurred.

Apply Cloud Access Best Practices

Get the support required to ensure your organization has cloud access best practices in place. Examples include multi-factor authentication and geo-fencing in place for destinations that should not have access to information.

Our Approach and Managed IT Cloud Solutions

SysGen consists of technology experts. We are recognized as a trusted cloud computing managed service provider. From cloud immersion to formal education to ongoing training to stay up to date on the latest cloud environments and developments, when you work with SysGen, you get a team of technology experts.

However, the cloud isn’t just about technology. It’s also about the business goals and requirements that your business has. This is where our virtual IT managers and business analysts assist your business in optimizing your cloud solution profile. We have our own proprietary cloud solution, Atmosphere, designed specifically for small and medium businesses. In addition, our experts in the leading cloud environments in the world include Microsoft SharePoint, OneDrive, Azure and Teams.

Microsoft Cloud Services

Microsoft Cloud products and solutions are industry leaders on their own, but they’re even more powerful when combined. SysGen technical and business experts understand how Azure, Microsoft Power Platform, Dynamics 365, Microsoft Security, Microsoft 365 (including OneDrive and SharePoint), and Microsoft Teams are even more powerful when used together. Utilizing Microsoft products and services ensures that your organization is using the tools with the greatest productivity potential. Our team is familiar with the products and services you know and love, like Word, Excel, and Outlook, but also with additional services like Microsoft Forms to improve processes and productivity at your organization.

SysGen Atmosphere

We’ve partnered with Lenovo, Nutanix, and a tier three security data center in Canada to build a cloud solution specifically designed for small and medium businesses. Lenovo offers the most reliable server appliance available on the market. Nutanix is a top cloud convergence and virtualization device. And our tier three data center ensures that your data is secure in the safest facility out there. We’ve complemented Atmosphere with cloud support tools to ensure that you have the data tracking your business needs, the automation to ensure full utilization, and two-factor authentication for an entirely secure platform. We developed Atmosphere based on the needs of our customers for safe, reliable data storage in Canada.

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