IT Infrastructure Implementation Specialist
SysGen Solutions Group is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what makes a company great. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience.
An IT Infrastructure Implementation Specialist at SysGen plays a pivotal role in delivering leading-edge technical solutions customized to fit our client’s business. Your knowledge and experience in assessing and solutioning networking, infrastructure, security, and physical/virtual environments makes you the technical subject-matter-expert within our project delivery teams.
If you love learning new technologies, thrive working on multiple projects, and excel at responding and solving urgent technical issues, a career with SysGen may be for you!
Contact us to learn more about how you can be a technology leader at SysGen Solutions Group!
Life at SysGen Solutions – Perks & Benefits – What’s in it for you?
- Professional Training: Paid-for courses to meet your career development goals.
- Distinctive Compensation Program: The base salary and variable compensation program give you the ability to drive your annual income.
- Culture of Health & Wellness: We believe that work-life balance is important – when you have time to refresh with family and friends you are more energized and engaged in everything you do.
- Diversity & Inclusion: Collaboration & Relationships are two of our Guiding Principles because we know the energy and ideas that are generated when diverse experiences and talent work together toward solutions.
- President’s Club for ALL Employees: SysGen recognizes employees from every department who go above and beyond with an all-expenses-paid trip to a fun destination. Last time it was Mexico!
- Unique Double Dip Time-Off Policy: Double your vacation time with a payout option at the end of the year!
- Group Benefits Plan: A comprehensive plan to cover the needs of you and your family.
- Award-Winning Culture: We invest in our people and drive innovation. Here are some of our awards:
- Canada’s Top 100 Small & Medium Employers(2018, 2019, 2021, 2022)
- Alberta’s Top 75 Employers(2017, 2018, 2022)
- Canada’s Top Growing Companies by The Globe and Mail(2019 & 2021, 2022)
- CDN Top 100 and CRN MSP 500awards (2015-2021)
- Top Managed Services Provider by Channel Futures(2022, 2023)
A Day in the Life of an Infrastructure Implementation Specialist
- Drive deployments, upgrades, and migrations of infrastructure, virtualization, security, cloud connectivity solutions for our clients
- Typical projects are:
- Infrastructure server & host migrations and upgrades
- Network Architecture
- Network Storage Solutioning
- Security & overall IT infrastructure
- Cloud Migrations
- Modern Workplace implementations
- Work with business development in RFP responses and attending pre-sales meetings as technical SME
- Collaborate closely with project managers, clients and delivery team to ensure success of projects
- Provide technical direction and respond to project escalations
- Keep topical on emerging technologies and solutions
- Provide feedback to sales team and management on project debrief and lessons learned
- Mentor and guide junior technicians on technical best practices and delivery standards
Knowledge and Skills
- Degree or Diploma in Computer Science or Information Technology
- Several years’ experience managing SMB infrastructure environments
- Proven knowledge and experience in a broad array of virtualization and infrastructure technologies, business drivers, and emerging trends
- Ability to work closely with customers and pre-sales team help grow our footprint within large or highly strategic accounts
- Ability to drive collaborative decision making, eliminate roadblocks, and execute on plans and initiatives
- Hands-on experience in the following technologies:
- Windows 2008, 2012, 2016, 2019
- Citrix
- Linux
- MS Exchange
- Virtualization solutions (VMware, Hyper-V, Azure, AWS)
- Microsoft 365
- Cisco
- Modern Workplace implementation experience an asset
- Strong hardware skills; building, diagnosing, and upgrading enterprise servers and networks
- Depth of understanding in networking protocols and related technologies including layer 3 switches and VLANs
- Experience configuring and managing Firewalls (SonicWALL, CISCO, Juniper)
- Microsoft or VCP Certifications an asset
- Professional verbal and written communication skills
- Proven time management skills
- Oversight experience on major digital transformation projects
SysGen employees are guided by our 8 Guiding Principles:
Collaboration Communication
Consistency Expectations
Innovation Integrity
Relationships Responsibility
Interested in applying and learning more about SysGen?
SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.