Outsourcing to Canadian IT MSPs

Due to the shifts in the United States trade policy, the Canadian SMB (small to medium-sized businesses) landscape has gotten more complicated in recent days. This includes the newly implemented new tariffs on imported goods. Many Canadian organizations that rely on US-based IT products and services are now facing significantly higher costs and logistical hurdles, as everyone navigates through these changes. As Canadian businesses consider navigating this new reality, one potential solution is shifting toward outsourcing IT to Canadian MSPs and let them manage the business technology solutions. In this article, we will discuss the impact of US tariffs on IT resources, the benefits of outsourcing IT support to Canadian MSPs,  and business cost-saving strategies for IT solutions. 

 

The Impact of US Tariffs on IT Resources

The new tariffs imposed by the American government on a diverse variety of goods, including electronics and IT hardware, have disrupted the supply chain and increased costs for Canadian SMBs that rely on US imports. Businesses that regularly purchase servers made in the US, networking equipment, and other necessary IT infrastructure are seeing an increase in costs. Although most software may not be directly impacted, the overall costs tied to the hardware and logistical delays are becoming issues. 

 

Additionally, US MSPs in cloud computing, software solutions, and other outsourced IT services are increasingly passing these operational costs onto their clients, which include Canadian SMBs. In turn, this added expense makes it more important for Canadian businesses to re-think their IT outsourcing strategies, especially given the fact that higher costs can decrease profits and competitiveness in the supply chain. So, how can businesses start looking to switch over to Canadian-based IT MSPs?

 

The benefits of outsourcing to Canadian IT MSPs

There are a handful of reasons and benefits to outsourcing your business IT services, but now is the time to seriously consider this option. Below are some of the following benefits:

 

Reduced costs and better stability in pricing

Canadian SMBs can lessen their vulnerability to US tariff volatility by working with Canadian IT MSPs. Canadian IT service providers face minimal impact from US tariffs on their pricing structures, which enables them to provide more competitive rates. Canadian companies benefit from this solution as it helps them mitigate the impact of growing operational expenses during disruptions in international trade.

 

Strengthening local communities and the economy

Businesses that choose Canadian IT MSPs improve their profit margins while simultaneously supporting economic growth in Canada. Businesses that invest in homegrown talent contribute to both job growth and innovation throughout Canada. The dedication of the business to its respective communities will build pride and loyalty among both employees and clients because they value community commitment. The national economy will strengthen through this ripple effect which results in a more robust economic ecosystem.

 

Streamlining communication and improving customer service

Working with Canadian IT MSPs provides an often-overlooked advantage since both parties operate in the same timezone which enhances communication while avoiding the issues that international vendors might present. Since language barriers and time zone challenges remain minimal their presence fosters seamless communication which enhances the effectiveness and productivity of collaboration. Canadian MSPs demonstrate greater flexibility and responsiveness, which enables them to deliver personalized customer service experiences specifically designed for local Canadian business requirements.

 

Improved data protection, governance and compliance

With stricter data privacy and cybersecurity regulations in place, plenty of Canadian businesses face increased scrutiny around data governance. By partnering with Canadian IT MSPs, businesses can guarantee that they comply with Canadian laws and regulations, such as the Personal Information Protection and Electronic Documents Act (PIPEDA). This can decrease the risks related to data breaches, cyber attack attempts, and legal issues that may arise from working with international vendors who may not hold to the same level of privacy laws and standards.

 

Increased agility and faster response times

As fellow Canadian business professionals, Canadian IT MSPs are likely to be more attuned to the local market, and can seamlessly adapt to the needs and regulatory changes that affect local businesses. In addition to faster response times from local providers, business owners can expect better problem-solving and faster response times, in addition to on-site access to IT support experts when they need them. In most industries, time is of the essence, so increased agility is imperative for businesses to remain competitive.

 

Investment in innovation and technology

Canada is home to a thriving tech industry, particularly in cities such as Vancouver, Toronto and Montreal. Across the country, businesses have worked hard to become innovation hubs for cutting-edge solutions such as cloud computing, cybersecurity solutions and AI tools to help business operations. Collaborating with Canadian IT MSPs allows local businesses to leverage the latest and greatest advancements in technology, and simultaneously contribute to the growth of Canada’s technology ecosystem.

 

The potential of long-term strategic business partnerships

Canadian IT MSPs offer the opportunity to have long-term, sustainable relationships that can grow with local businesses. Unlike global IT providers, local MSPs are more likely to be more invested in the long-term success of their clients. They can act as consultants in terms of cybersecurity, digital transformation, and the overall day-to-day flow of business operations. This type of partnership can offer Canadian SMBs value and help them stay ahead of the constantly evolving IT trends around the country.

 

Mitigation of risks with currency exchange

For Canadian businesses who are outsourcing their IT services to US-based MSPs, currency exchange fluctuations can be a risk. The value of the Canadian dollar relative to the American dollar may create unpredictable costs, adding uncertainty to business IT budgets. Local MSP partnerships will eliminate this risk, as all service contracts and pricing will be handled in Canadian dollars.  This can provide local businesses with much-needed stability in financial planning to ensure business operations aren’t interrupted.

 

How does this strategy save costs in IT resources?

Overall, investing and partnering with Canadian IT MSPs is the most effective way to manage the rising costs of outsourcing and mitigate the financial impact of US tariffs. Local IT MSPs will likely offer more transparent pricing, which can help businesses predict and manage their IT budgets more effectively. Keeping procurement and outsourcing within the country can help businesses avoid the unexpected fluctuations in costs caused by international trade tariffs. As mentioned above, Canadian IT MSPs also are more likely to offer more flexible service agreements and payment plans, allowing Canadian businesses to scale services based on demand. Businesses can then have an easier time controlling costs, particularly when IT needs to fluctuate over time. Not tying the business to long-term rigid contracts with US IT MSPs allows the team to maintain more control over IT spending and time. 

 

 

Final thoughts

The US tariffs are impacting Canadian businesses and the economy in several, often challenging ways. While this may seem unavoidable, shifting IT resources to local providers presents a valuable and optimized opportunity. In addition to the potential cost savings, strong long-term partnerships and seamless collaborations, these alliances will help strengthen the local economy and promote local talents. With the transforming trade environment between the two countries, investing in a partnership with Canadian IT MSPs provides a smarter, more sustainable path going forward on both sides, with the hope of weathering the storm together as fellow local businesses.

 

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Headshot of Ryan Richardet

Ryan Richardet

President, CEO

Ryan Richardet is the President of SysGen Solutions Group and is the Chair of Datto's Advisory Board; supporting growth by providing strategic advice based on his experience as an owner of a large IT services provider in Western Canada. Ryan holds a Master of Business Administration (MBA) from Royal Roads University (2016) and a Bachelor of Biological Science with Distinction from the University of Calgary (2008).