About SysGen

IT’s all about the Experience
Learn about what makes us, us!

At SysGen, it’s all about the experience.

We’re a Calgary-based, client-first IT consulting firm delivering reliable and innovative tech services across Alberta and British Columbia, with offices and teams in Calgary, Edmonton, Red Deer, and the Okanagan. 

 

Our mission? Empower small and mid-sized businesses with unmatched support, forward-thinking IT tools, and a commitment to seamless network performance.

About Page

Who We Are & How We Work

Our strength lies in our people and our process. You’ll be paired with both a primary and secondary IT expert, ensuring continuity and deep familiarity with your business, even if someone is out of the office. This model, founded upon our Dedicated IT Support Model®, creates a trusted, responsive experience from day one.

Your IT Department
8 Guiding Principles

The SysGen Difference: Our 8 Guiding Principles

Everything we do is shaped by our 8 Guiding Principles. Our core values make the SysGen experience exceptional:

Collaboration • Communication • Consistency • Expectations • Innovation • Integrity • Relationships • Responsibility

These pillars inform our client relationships, approach to service delivery, and internal culture: ensuring predictable, tailored, and trustworthy IT solutions.

 

Our 8 Guiding Principles

Recognition & Culture

We’re proud to be recognized as a top workplace and industry leader in Western Canada. See below for some of our awards:

Channel MSP 501 2025 Winner Logo

Top SME 2022

Alberta Top 70 Employers 2022

Globe and Mail 2022 Award

Client Success Stories

Our impact speaks through the stories of our clients. We proactively prevent issues, resolve them swiftly when they arise, and provide strategic oversight, often delivering CIO-level guidance at in-house IT manager cost. 

From Commissionaires to Community Futures North Okanagan, ACA, Avison Young, and others, clients consistently highlight our tailored approach, reliability, and business-aligned IT solutions.

 

Our Client’s Stories

Resources & Thought Leadership

We help you stay informed and confident in the evolving tech landscape. Our free resources include webinars, eBooks, case studies, and toolkits. We cover topics like cybersecurity, digital transformation, cloud migration, and selecting the right IT solutions partner for your business.

 

Download Our Resources

Ready To Experience IT?

SysGen delivers a holistic IT experience, encompassing fully managed services, infrastructure design, virtualization, cloud computing, network administration, and data management, all underpinned by exceptional service, clear communication, and a culture of innovation.

Talk to us to discover how we can elevate your IT.