As Director, Administration, Sylvia keeps the SysGen ship on course; aka ensures bills get paid, salaries get fulfilled and invoices get collected. Of course, Sylvia does a whole lot of stuff we don’t really know about but at least we’re smart enough to understand that without her, SysGen would sink! As an amazing collaborator and mentor, Sylvia and her wonderful team help keep SysGen afloat.
Sylvia first joined SysGen in 2011, bringing with her 30 years of experience from Xerox where she held various roles in HR, customer service and financial operations. As a member of Xerox’s Western Canada Leadership Team, she helped the company improve overall performance and increase their profit year-over-year by five to eight percent, even during a recession. Let’s just say she knows how to keep SysGen lean and mean.
A life-long learner, Sylvia has completed several courses in empowerment, leadership, succession planning, service excellence, and quality, and she holds a Lean Six Sigma Yellow Belt certification. Sylvia loves to camp, golf, and spend time with family.