IT Services & Support are not an isolated facet of your business.
How much forethought, planning, and research go into your IT services & support decisions?
Does your current IT strategy consist of calling a helpdesk or your internal IT guy whenever there’s a technical issue?
Important parts of your business require proper IT management.
There’s a reason companies have financial officers and operations managers.
Inefficient operations and unproductive staff. These are costly to a business. IT is a major part of your business, and believe it or not, mismanaged IT means inefficient operations and missed business opportunities. This is why everything we do on the IT side of things is designed to strengthen your business as a whole. Services include cloud, cybersecurity, technology consulting, backup & business continuity and procurement.
SysGen Managed IT Services & Support include
maintenance, assessments, and optimization.
Ultimately, we ensure that your IT is supporting the rest of your business to the best of its ability. Our Managed IT Services & Support are offered at a flat rate, and include 24/7 monitoring in order to identify strengths, weaknesses, and ongoing opportunities within your IT infrastructure.
How does it all work?
Features and Benefits
24X7 Real Time Alerts and Monthly Reports.
Quarterly Business Review.
Service Level Agreement.
Fruit and Donuts on Friday Morning.
Reliable, effective & proactive IT support & services
We want to bring accountability back to IT, which is why our managed IT support & services operate on a flat fee.
We’re incentivized to get things done right the first time, which results in quick and effective resolution for our clients. SysGen uses monitoring tools to keep a close eye on your systems, so we’re alerted immediately when a server is down and can in many cases spot issues before they even happen. This means we often have problems fixed before they have the chance to bug you. And when an issue does come up, you’re guaranteed a response time from us of 30 minutes or less.