You don’t like help desks. Neither do we.
SysGen was founded back in 1995. Since then, we’ve always recognized the importance of bridging people and technology. That’s why strong relationships between SysGen clients and technicians is imperative to how we do business.
Our business model is fundamentally different from other managed IT service providers for this reason. We don’t use IT help desks because we understand the frustration that results in dealing with them.
Not knowing who you are.
Not understanding your problem or system.
Not solving the root of the issue.
We’re proud to say that we have technicians who have been with us for over a decade. And that they have 15 years of IT experience on average.
What this means is that with SysGen, you get experienced technicians who have longevity and the industry experience you need to ensure your business runs smoothly.
As managed IT service providers, we see ourselves as an extension of your business and appreciate the trust you put in us to help you succeed.
You may still be curious about our services, and how we operate. That’s why it’d be great to chat further.
About SysGen Solutions Group
SysGen Solutions Group is a client-focused IT consulting organization. Headquartered in Calgary with offices in Edmonton, Red Deer and Vancouver, we are trusted providers of IT support, services, and solutions for small to mid-sized businesses in Western Canada.
We are committed to providing unmatched customer service, comprehensive network support, and innovative solutions. Defined by our personal and focused approach to client services, SysGen understands the vital role technology plays in your business, and we’re dedicated to ensuring optimum network performance.
Our IT solutions include infrastructure administration and design, virtualization, cloud computing, and data management.
To create strong partnerships by delivering reliable and responsive IT services while remaining dedicated to innovation and accessible expertise.