We’re looking for a System Administrator – IT Generalist in the Okanagan.


SysGen Solutions Group is innovating the way people use technology to solve business challenges and enhance productivity, collaboration and processes. As an IT consulting firm, we’ve taken IT from a headache to a business tool and are incredibly proud of the national and international recognition we’ve earned to create the best experience for our employees and clients. SysGen is the winner of Canada’s Top 100 Small & Medium Employers (2018, 2019), Alberta’s Top 70 Employers (2017 & 2018) and Canada’s Fastest Growing Companies for five consecutive years. SysGen has also been identified as a top IT solution provider winning the CDN Top 100 and CRN MSP 500 awards. With offices in Calgary, Edmonton, Red Deer and the Okanagan, SysGen is strategically positioned to partner with small and medium businesses in Western Canada.


Position Summary:

We are looking for a candidate with a minimum of 5 years hands-on experience with Networking, SAN, Virtualized and Physical server-based environments.

Key Responsibilities:

The intermediate IT Generalist will have experience supporting infrastructures that include, but are not limited to:

  • Windows server infrastructures (Server 2008 to current)
  • Networking Intermediate (TCP, DNS/MX, simple subnets, VLAN, VPN, firewalls, Wireless)
  • Windows PC installations, configurations, Domain Configurations
  • Some Application support (Exchange, O365, Accounting Packages)
  • Basic Database administration
  • Storage SAN, NAS, other
  • Security (GPO, third party malware protection, firewalls, best practices)



 Not all listed technologies or certifications are necessary, a well-rounded combination of skills from the list below is an asset.

Operating Systems: Windows 7 8 and 10, Windows Server 2008, 2012 +R2, 2016, Linux, OSX, IOS, Android, VMWare & clustering, Hyper-V and clustering

Networking: Meraki, SonicWALL, Cisco, Juniper, Lenovo, HP, Wireless AP,

Other Experience:  VOIP, MS System Center, Malwarebytes, Proofpoint, Cisco Umbrella, Webroot, ConnectWise, Labtech

Industry Specific: Any experience with O&G or geological applications, medical EMRs, Real Estate or Legal applications is an asset.

Must have a customer service focus and an aim to work towards the best customer experience.

Time management, organizational skills, and excellent communication skills are greatly desired.


Why SysGen Solutions Group?

SysGen has been recognized both nationally and internationally for our managed IT services and the exceptional culture we’ve built to deliver our results. Our culture reflects the dedication of our employees, the continuous investment in our business model, and the support of our clients and technology partners. SysGen focuses on developing an inspiring, energetic, healthy work environment where employees are respected, empowered and rewarded for going the extra mile.

SysGen offers unique opportunities to develop your professional potential. Our employees participate in progressive compensation programs, professional training and premium benefit and vacation plans. We are an equal opportunity employer.

Interested candidates may submit applications via email at careers@sysgen.ca with “System Administrator, IT Generalist – Okanagan” in the subject title.