SENIOR IT SOLUTIONS PROFESSIONAL – CALGARY & EDMONTON

SysGen Solutions Group is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what makes a company great. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience.

We are hiring Senior IT Solutions Professionals to support Calgary and Edmonton projects!

A Senior IT Solutions Professional at SysGen plays a pivotal role in delivering leading-edge technical solutions customized to fit our client’s business.  Your knowledge and experience in assessing and solutioning networking, infrastructure, security, and physical/virtual environments make you the technical subject-matter expert within our project delivery teams.

If you love learning new technologies, thrive working on multiple projects, and excel at responding and solving urgent technical issues, a career with SysGen may be for you!

Contact us to learn more about how you can be a technology leader at SysGen Solutions Group!

 

Life at SysGen Solutions – Perks & Benefits – What’s in it for you?

  • Professional Training: Paid-for courses to meet your career development goals.
  • Distinctive Compensation Program: The base salary and variable compensation program give you the ability to drive your annual income.
  • Culture of Health & Wellness: We believe that work-life balance is important – when you have time to refresh with family and friends you are more energized and engaged in everything you do.
  • Diversity, Inclusion & Belonging: Collaboration is one of our Guiding Principles because we know that energy and ideas are generated when diverse experiences and talent work together toward solutions.
  • President’s Club for ALL Employees: SysGen recognizes employees from every department who go above and beyond with an all-expenses-paid trip to a fun destination. Last time it was Mexico!
  • Unique Double Dip Time-Off Policy: Double your vacation time with a payout option at the end of the year!
  • Group Benefits Plan: A comprehensive plan to cover the needs of you and your family.
  • Award-Winning Culture: We invest in our people and drive innovation. Here are some of our awards:

 

A Day in the Life of a Senior Solutions Professional

  • Drive deployments, upgrades, and migrations of infrastructure, virtualization, security, cloud connectivity solutions for our clients
  • Typical projects are:
    • Infrastructure server & host migrations and upgrades
    • Network Architecture
    • Network Storage Solutioning
    • Security & overall IT infrastructure
    • Cloud Migrations
    • Modern Workplace implementations
  • Work with business development in RFP responses and attend pre-sales meetings as a technical SME
  • Collaborate closely with project managers, clients, and delivery team to ensure the success of projects
  • Provide technical direction and respond to project escalations
  • Keep topical on emerging technologies and solutions
  • Provide feedback to sales team and management on project debrief and lessons learned
  • Mentor and guide junior technicians on technical best practices and delivery standards

 

Knowledge and Skills for a Senior IT Professional

  • Degree or Diploma in Computer Science or Information Technology
  • Several years’ experience managing SMB infrastructure environments
  • Proven knowledge and experience in a broad array of virtualization and infrastructure technologies, business drivers, and emerging trends
  • Ability to work closely with customers and the pre-sales team help grow our footprint within large or highly strategic accounts
  • Ability to drive collaborative decision making, eliminate roadblocks, and execute on plans and initiatives
  • Hands-on experience in the following technologies:
    • Windows 2008, 2012, 2016, 2019
    • Citrix
    • Linux
    • MS Exchange
    • Virtualization solutions (VMware, Hyper-V, Azure, AWS)
    • Microsoft 365
    • Cisco
  • Modern Workplace implementation experience an asset
  • Strong hardware skills; building, diagnosing, and upgrading enterprise servers and networks
  • Depth of understanding in networking protocols and related technologies including layer 3 switches and VLANs
  • Experience configuring and managing Firewalls (SonicWALL, CISCO, Juniper)
  • Microsoft or VCP Certifications an asset
  • Professional verbal and written communication skills
  • Proven time management skills
  • Oversight experience on major digital transformation projects

 

This is a full-time, permanent role.  Work is primarily remote, with onsite visits required when hands-on systems response is necessary.

 

SysGen employees are guided by our 8 Guiding Principles:

Collaboration

Consistency

Innovation

Communication

Relationships

Expectations

Integrity

Responsibility

SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.