IT SOLUTIONS PROFESSIONAL

SysGen Solutions Group is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what makes a company great. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience.

An IT Solutions Professional at SysGen plays a pivotal role in designing and delivering leading-edge technical solutions customized to fit our client’s business.  Your knowledge and experience in assessing and solutioning networking, infrastructure, security, and physical/virtual environments makes you the technical subject-matter-expert within our project delivery teams.

If you love learning new technologies, thrive working on multiple projects, and excel at responding and solving urgent technical issues, a career with SysGen may be for you!

Life at SysGen Solutions – Perks & Benefits – What’s in it for you?

  • Professional Training: Paid-for courses to meet your career development goals.
  • Distinctive Compensation Program: The base salary and variable compensation program give you the ability to drive your annual income.
  • Culture of Health & Wellness: We believe that work-life balance is important – when you have time to refresh with family and friends you are more energized and engaged in everything you do.
  • Diversity, Inclusion & Belonging: Collaboration is one of our Guiding Principles because we know that energy and ideas are generated when diverse experiences and talent work together toward solutions.
  • President’s Club for ALL Employees: SysGen recognizes employees from every department who go above and beyond with an all-expenses-paid trip to a fun destination. Last time it was Mexico!
  • Unique Double Dip Time-Off Policy: Double your vacation time with a payout option at the end of the year!
  • Group Benefits Plan: A comprehensive plan to cover the needs of you and your family.
  • Award-Winning Culture: We invest in our people and drive innovation. Here are some of our awards:

 

A Day in the Life of an IT Solutions Professional

  • Drive deployments, upgrades, and migrations of infrastructure, virtualization, security, cloud connectivity solutions for our clients
  • Typical projects are:
    • Infrastructure server & host migrations and upgrades
    • Network Architecture
    • Network Storage Solutioning
    • Security & overall IT infrastructure
    • Cloud Migrations
    • Modern Workplace implementations
  • Work with business development in RFP responses and attending pre-sales meetings as technical SME
  • Collaborate closely with project managers, clients and delivery team to ensure success of projects
  • Provide technical direction and respond to project escalations
  • Keep topical on emerging technologies and solutions
  • Provide feedback to sales team and management on project debrief and lessons learned
  • Mentor and guide junior technicians on technical best practices and delivery standards

Knowledge and Skills

  • Degree or Diploma in Computer Science or Information Technology
  • Several years’ experience managing SMB infrastructure environments
  • Proven knowledge and experience in a broad array of virtualization and infrastructure technologies, business drivers, and emerging trends
  • Ability to work closely with customers and pre-sales team help grow our footprint within large or highly strategic accounts
  • Ability to drive collaborative decision making, eliminate roadblocks, and execute on plans and initiatives
  • Hands-on experience in the following technologies:
    • Windows 2008, 2012, 2016, 2019
    • Citrix
    • Linux
    • MS Exchange
    • Virtualization solutions (VMware, Hyper-V, Azure, AWS)
    • Microsoft 365
    • Cisco
  • Modern Workplace implementation experience an asset
  • Strong hardware skills; building, diagnosing, and upgrading enterprise servers and networks
  • Depth of understanding in networking protocols and related technologies including layer 3 switches and VLANs
  • Experience configuring and managing Firewalls (SonicWALL, CISCO, Juniper)
  • Microsoft or VCP Certifications an asset
  • Professional verbal and written communication skills
  • Proven time management skills
  • Oversight experience on major digital transformation projects

 

This is a full-time, permanent role based in Alberta.  Work is primarily remote, with onsite visits required when hands-on systems response is necessary.

SysGen employees are guided by our 8 Guiding Principles:

Collaboration                                       Communication

Consistency                                          Expectations

Innovation                                            Integrity

Relationships                                      Responsibility

Interested in applying and learning more about SysGen?

APPLY NOW

SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.